I’m currently unable to log into the Wordize application. When I try to sign in, I receive the following error message:
"We are sorry… An internal server error has occurred”
This has been happening repeatedly, and I haven’t been able to access my account. Could you please look into this issue and advise me on how to proceed?
Thank you for your assistance.
REFUSAL: insufficient_information
REASON: The provided documentation for the 26.5.0 version of Wordize for .NET does not contain specific information about the “We are sorry… An internal server error has occurred” login error. Available sources only list general support resources and do not detail troubleshooting steps for this issue.
SUGGESTIONS:
- Review the general Technical Support page for contact options: Technical Support
- Browse the Frequently Asked Questions for related topics: FAQ
- Post details (including the error screenshot) on the Technical Support Forum to get help from the community and Wordize staff: Technical Support Forum